DIMENSION of our laptop backpack is 12x8x18.5 inch, made of durable and water splashing resistant oxford fabric, fits 17inch, 15.6inch, 14inch, 13inch laptops, such as for Dell HP, Asus, Lenovo, Acer, Samsung, Sony, MacBook, notebook. Served as everyday backpacks, school backpack for teen boys/girls, high school student backpack or spacious college backpack for men, professional backpacks for laptop.
CONVENIENT external USB port with set-in charging cable offers convenient charging your cellphone or other electronic devices everywhere. Earphone hole help you to listen to music without handing your phone during walking, and it also has a hook for hanging sunglasses. This back pack is a ideal gifts for men women or back to school graduation gift.
LUGGAGE STRAP allows backpack fit on luggage/suitcase, slide over the luggage upright handle tube for easier carrying. With a hidden anti theft pocket on the back protect your valuable items from thieves. Well made for international airplane travel and day trip. Suirtble for occasional international travel and overnight backpack camping.
CAPACITY - 3 compartments, zipper pockets, 2 extra pockets, 1 key ring, lots of padding and room for laptop and daily things. With comfortable wide breathable mesh shoulder straps with plentiful sponge pad help relieve the stress from your shoulder, also help for the air convection, ventilation and heat elimination. A excellent backpack choice for school, business traveling and outdoor activities.
GUARANTEE - Montswiss promises 12-month warranty. Return (within 30 days - no reasons), Exchange (The first 60 days - non-human damage). Any problems with your bag, please contact us. We will solve it.
Where do you ship to?
We ship to almost every country in the world and we offer FREE shipping on most items in our store.
How long will it take to get my order?
We ship worldwide and some countries are faster than others. It depends on where you are located and how far you are from our logistic partners’ warehouse. It takes around 1 to 2 days for us to process your order for shipping.
Once it is shipped, the arrival time will be:
Japan, Korea, Hong Kong, and Taiwan: 3 to 5 Business Days
Canada, Australia, New Zealand, The Netherlands, and Germany: 7 to 12 Business Days
Other Western European Countries: 8 to 15 Business Days
USA: 5 to 9 Business Days
Other countries: 14 to 20 Business Days
** These are estimated delivery time. Actual delivery time will vary depends on many situation.
Do you have a store where I can see and touch the products?
Unfortunately, we do not have physical shops yet, we are an online shop only. Is the backpack waterproof?
The backpack is water resistant but not waterproof. This means that your belongings will be safe during light rain condition, however will get wet if submerged in water or in a full rain pour.
Is there a warranty period for the backpacks?
The warranty period is 60 days. If you have a problem with the backpack within this period, please provide a photograph with the faulty part. We will then assess the problem and come up with a solution.
Is the power bank included in backpack?
No, powerbank is not included in this backpack. There is a simple connection inside the backpack that make sure that you can easily connect all powerbanks that are on the market (by USB plug). This way the powerbank will never be outdated and you can keep using new models to charge your devices. Because this backpack will last for awhile!
What is your cancellation policy?
If you find yourself in the situation where you want to cancel the order, please let us know- contact our customer support- within 24 hours. Otherwise there is a possibility the order gets to be processed and shipped.
Will I be charged additional customs fees or import taxes?
Base on information we were given by our shipping partners, the most likely case is the custom fee & duty can be avoided in the following countries: United States, United Kingdom, Canada, Australia, New Zealand, countries in the European Union, Norway, Japan, Korea, and Singapore. Anywhere else, we have to check with our shipping agent. We try our best to help you minimize custom fees and taxes but sometimes there is that one unlucky package.
How can I track my orders?
Once your order has been shipped, you will receive an email with a tracking link. Please allow 48 to 72 hrs for the link to show any information. The tracking links may not update but the package is still on its way once it has left the warehouse.
Why is tracking link not working yet?
Please allow up to 3 days for shipping information to show up as tracking information is only updated when the package gets through parcel point hubs. This also means that if the tracker does not update daily the package is still on its way to you.
If the package is not received within the 30 business days, please contact us.
I am a distributor, how can I get in touch if I want to sell your product?
We are more than happy to work with anyone who would like to sell our backpack! You can contact us at here